Curae App

Keeping athletes going with injury prevention technology

Project Overview + Challenge

Amplio, a health tech start up based in Washington, D.C. My team and I were tasked to create a prototype of the Curae app that would present data from thermal imaging and A.I. readings to users via an iPad. Its purpose was to indicate any potential soft tissue injuries that the athlete may have. Halfway through the project, the Covid-19 pandemic forced us into a lockdown and adjust our project roadmap.

Our goal was to ensure that the data in the app was understandable, incorporated a "digital twin" and that the process from beginning to end was efficient.

My Role
UX Research + UX Design
My Team
2 UX Designers, 1 UX Researcher, 1 UI Designer
Timeline
January 2020 - April 2020 (16 Weeks)
Tools
Pencil + Paper + Trello + Adobe XD

Solutions + Primary Features

Our solution after conducting research was to adhere not only to the business goals of designing an efficient app that could assess dozens of players but also inform and educate athletes on potential soft tissue injuries. I worked primarily on the mobility assessment and dashboard.

Efficient Mobility Assessment

The athlete would perform 10 pre-selected exercises in front of 2 cameras, one for A.I. motion capture and one for thermal imaging. The mobility assessment would help determine proper form and levels of inflammation.

Digital Twin & Points of Inflammation

Potential soft tissue injuries would be indicated by points of inflammation on the digital twin and could be expanded upon for more personalized data.

Historical Data and Snapshots

Tracked injuries can be viewed statistically or through snapshots.

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Competitive
+ Comparative
Analysis
User Interviews,
Findings + Persona
Design
+ Iterations
Conclusion
+ Next Steps

Competitive + Comparative Analysis

Knowing the Competition

After speaking to our stakeholder about how Curae would procure the data, we began to look at different competitor fitness apps to get an understanding of what they provided. We also looked at apps that handled data in different ways that could potential inspire ideas on how to approach the mobility assessment process and data presentation.

Competitor Apps

Comparative Apps

User Interviews + Findings

The Olympians

We conducted remote user interviews with 4 Olympic athletes to understand more about their athletic history. What we wanted to learn more was:

  • What were some of their previous experiences with injuries and medical professionals?
  • What kind of information do athletes feel were most helpful during their injuries?
  • What were their attitudes towards or behaviors with tech?
  • How do they determine their level of preparedness for a routine?
"You want to go as high and fast as humanly possible. Faster than you've ever done before. You can't think about getting hurt."
-Brandon Wynn, Olympic Gymnast

The common thread we found among all of our athletes is that they all fell into this cycle from a young age:

They relied on themselves more and less on their medical teams. Their intuition was the most important thing they had next to their grit and perseverance.

Shift in Perspective

Initially, I thought the problem would only be about presenting data when in actuality the problem was in building trust.

To do that, we had to design an app that:

Design + Iterations

Breaking Down The Flow

After synthesizing our findings, we used Jenny's customer journey to hone in and address potential frustrations using the Curae app. This helped us determine the task flows for completing a mobility assessment.

Task Flow

Our task flow was then broken down into a screen flow to better help us with creating an efficient experience when navigating through the app.

Mobile Sitemap

Constraints

Halfway through the project, we spoke to the head developer of the app. We wanted to use gestures like zooming in/out and pinching and swiping to rotate when interacting with the digital avatar since it would be on a tablet.  We were told that rotation was not possible at that moment.

Usability Testing

We conducted 2 rounds of testing with a total of 6 users remotely for our mid-fidelity prototype. The goal was to learn if users could go through an assessment without issues. We tested the following screens and this is what we learned:

Dashboard

  1. 4 out of 6 testers didn't know these were interactive.
  2. 5 out of 6 testers didn't understand the context behind posture and heat scan.
  3. 4 out of 6 users didn't understand how the results were procured.

Post Mobility Assessment

  1. None of the users understood how sleep was tracked and how it related to their training.

Heat and Posture Map

  1. 5 out of 6 users wanted more detailed information on their personal progress and injuries.

Outcome

With the insights of our users, we were able to address the problems they ran into. I also recommended that include 360 degree rotation of the digital avatar and more interactivity.

  • We minimized the use of pop-up modals which reduced the number of clicks by 50%.
  • Incorporated the ability to toggle between thermal and normal modes.
  • Renamed and updated icons with new labels that were easier to understand.
  • Added the ability to do a deep dive into a potential soft tissue injury through progressive disclosure.
  • The sleeping chart was removed to minimize confusion.

Conclusion + Next Steps

Conclusion

We were able to hand our prototype over to Amplio so that they could launch for further testing and adjustments in late 2020/early 2021.

What I Learned

Speak to the development team sooner so that you know what's feasible at that moment and whats not. That way, you can approach designs differently so they are technically feasible.

Next Steps

I would have liked to have done more research to ensure that we can create a more holistic experience for athletes, primarily a better onboarding experience, personalizing treatment based on their sport and a mental health system. Mental health is extremely important for athletes since that's a major part of their performance.

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